Property Maintenance

Keeping Your Home in Top Shape: Prosper Property Management Maintenance Guide

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At Prosper Property Management, we want your rental experience to be smooth and comfortable. That includes ensuring your home is well-maintained. This guide provides clear information on tenant and landlord responsibilities for property repairs.

Here's what you can expect:

• Simple Online Requests: Submit maintenance requests quickly and easily through our convenient online portal. Track the progress of your request every step of the way.

• 24/7 Emergency Response: We take emergencies seriously. For urgent issues like water leaks or major appliance malfunctions, reach out to our 24/7 emergency hotline for immediate assistance.

  • PLEASE CALL 911 for other emergencies​

• Preventative Maintenance: We believe in proactive maintenance to avoid potential problems.

What We Can Help With:

• Appliance repairs (subject to normal wear and tear)

• Plumbing issues (excluding clogged drains)

• Electrical problems

• HVAC repairs (excluding routine filter changes)

What You're Responsible For:

• Routine maintenance tasks like changing air filters and smoke detector batteries.

• Minor repairs due to normal wear and tear (e.g., loose cabinet knobs)

• Reporting any maintenance issues promptly to avoid further damage

Living comfortably starts with a well-maintained home. Let's work together to keep it that way!

For a detailed breakdown of tenant and landlord responsibilities, please refer to your lease agreement.

Need to submit a maintenance request? Visit our online portal or call us today!